Shipping policy
Shipping Policy
At Bestprmes, we are committed to delivering your orders safely and efficiently worldwide.
Shipping Coverage
We offer free worldwide shipping on all orders.
Processing Time
Orders are processed within 1–3 business days after payment confirmation.
During high demand periods, processing times may be slightly extended.
Delivery Time
Estimated delivery time is between 14 to 30 business days, depending on your location.
Please note:
- Delivery times are estimates and not guaranteed.
- Delays may occur due to customs, shipping carriers, or high demand.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow a few days for tracking information to update.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are not controlled by Bestprmes.
Incorrect Address
It is the customer's responsibility to provide accurate shipping information.
If an incorrect address is provided, we are not responsible for lost or undelivered packages.
Lost or Delayed Packages
If your order has not arrived within 30 business days, please contact us at support@bestprmes.com.
We will investigate the issue and may offer a replacement or refund if the package is confirmed lost.
Marked as Delivered
If tracking shows that your package has been delivered but you have not received it, please contact your local carrier.
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